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From127US$ /night
Check-in
08Jun2025Select date
Check-out
09Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

284 Fenton Street, Rotorua, New Zealand
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Studio without Spa Bath
Max:
2 persons
240 sq. feet 
Bed options:
1 King-size bed
Shower
Coffee machine
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One-Bedroom Suite
Max:
3 persons
390 sq. feet 
Bed options:
1 King-size bed
Shower
Coffee machine
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Studio Disability Access
Max:
2 persons
240 sq. feet 
Bed options:
1 King-size bed
Shower
Coffee machine
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Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Centre
Rotorua 1.0 mi
Airports
Rotorua Regional (ROT) 5.1 mi
Tauranga (TRG) 43.9 mi
Bus
Bus stop 1.1 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Luggage storage
  • Smoke detectors
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Golf course

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Housekeeping
  • Laundry

Dining

  • Picnic area/ Tables

Children

  • Cots

Spa & Leisure

  • Outdoor swimming pool
  • BBQ facilities
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
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Location

284 Fenton Street, Rotorua, New Zealand
Map view
284 Fenton Street, Rotorua, New Zealand
Nearby
Arawa Park Racecourse
1300 ft
Racing Rotorua
1000 ft
Afrikaanse Christian Church
1300 ft
Rotorua Seventh Day Adventist Church
1300 ft
El-Shaddai Worship Centre
1300 ft
Restaurants
Urbano Bistro
900 ft
289 Fenton Street Glenholme
Ciabatta Cafe and Bakery
3500 ft
38 White Street
Matai Restaurant
2400 ft
350 Fenton Street Located at the Regal Palms 5-Star Resort
Pavillion
3100 ft
390 Fenton St Distinction Rotorua Hotel

Reviews and Ratings

Reviews from guests about their experience.
72%
loved their spa retreat and can’t wait to return.
7.2/10
Very good
Rooms
6.8
Location
8.6
Service
6.6
Dining
5.0
Guest reviews
7.2/10
based on 5 reviews
8.5
8.5/10 based on 554 reviews
Malcolm
United Kingdom, January  2025
8.6/10

I had a wonderful stay at this hotel! The room was spacious and exceeded my expectations, especially for the price I paid. The shower was lovely, and the bed was incredibly comfortable. On the downside, the sound insulation wasn't great, which meant I could hear disturbances from outside. Overall, it was a relaxing experience, and I would definitely come back for another getaway.

Rooms
9.0
The room was spacious with a comfy bed and nice kitchenette. The bathroom was clean and had a lovely shower.
Service
8.0
The staff, particularly the reception, were friendly and accommodating, which made the experience enjoyable.
Location
9.0
The hotel was conveniently located, making it easy to explore local sights and restaurants in the area.
Dining
Facilities
8.0
The in-room spa was a lovely touch, making for a relaxing experience in the comfort of my own space.
Elijah
United Kingdom, January  2025
5.6/10

My stay here was quite disappointing overall. The cleanliness left a lot to be desired, and I even found some public hair on the floor during my visits, which really turned me off. Although the location is decent with easy access to main streets and parking perks, the issues overshadowed the positives. The service was hit or miss too, as I often had to remind the reception about my business stay discount. On a positive note, I did find a fantastic 5-star motel nearby for the same price, which made me feel like I got better value for my money.

Rooms
5.0
The rooms were supposed to be comfortable, but cleanliness was a major issue for me.
Service
5.0
The service was inconsistent, especially with the waiting period for assistance.
Location
8.0
The location is quite good, being close to the main streets of Rotorua and having adequate parking.
Dining
Facilities
5.0
The facilities included a small pool, but unfortunately, I faced issues with hot water during my stay.
Henry
United Kingdom, October  2024
8.6/10

I had a fantastic stay overall! The hotel offered modern, spacious rooms and the welcoming hosts truly made a difference during our visit. While the fold-out couch in our room was quite uncomfortable and the bathroom showed some signs of wear, the amenities like the pool and spa bath were very enjoyable. Judith and her husband, along with Maria, were exceptionally helpful, making our group stay even more pleasant. Definitely great value for our rugby tournament trip!

Rooms
7.0
The family room comfortably accommodated our group, with plenty of space and modern decor. However, the fold-out couch was not great due to loose springs.
Service
10.0
Judith and her team were incredibly helpful and added a personal touch to our stay.
Location
9.0
Conveniently located for our activities, with easy access to various local attractions.
Dining
Facilities
8.0
The pool and spa bath were highlights; both were enjoyable and well-maintained.
Thomas
United Kingdom, September  2024
5.8/10

While the location is quite convenient for exploring local attractions, my experience was dampened by the lack of cleanliness and attention to detail in the room. The spa facilities were appealing, but the service and overall upkeep left much to be desired, leading to disappointment during my stay.

Rooms
6.0
The room I stayed in was a studio with a spa bath, which was a nice feature, but I found it cramped. Unfortunately, there was mould in the shower and poor soundproofing, which made for an uncomfortable experience.
Service
5.0
The service seemed lacking; there were no tea or coffee top-ups, and the room was not cleaned properly during my stay.
Location
8.0
The hotel is conveniently located close to various local sights and activities, making it easy to explore the area.
Dining
Facilities
5.0
While there was a clean guest laundry and a bike washing area, the spa bath was not maintained well, and that was disappointing given the hotel’s spa hotel status.
Connor
United Kingdom, September  2024
7.6/10

I had an overall enjoyable experience at Emerald Spa, with a very comfortable stay and excellent amenities. The room had a cozy, homely feel with a lovely spa bath to unwind in. However, I did face some issues regarding hot water and electrical services during my stay, which was disappointing given the high price. The location was also quite convenient for local activities, although parking could be tricky at night.

Rooms
8.0
The rooms were very comfortable, with a cozy bed and great spa bath to relax in. However, the hot water issues were a letdown.
Service
6.0
I found the staff to be friendly and accommodating, though they did not effectively address my concerns regarding room issues.
Location
9.0
The hotel is conveniently located for all local activities, with supermarkets just a 10-minute walk away, making it easy to explore the area.
Dining
Facilities
7.0
The amenities like the spa bath were great, but the hot water issues and limited parking made the experience less than ideal.
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Check-in
08Jun2025Select date
Check-out
09Jun2025Select date
Rooms and Guests2 Guests, 1 Room